USPS is having some delays in Houston, and nationwide. Some orders have taken a little longer than usual. Most are still arriving on time.
Austin Organic Village ships every order same day until 1pm.

AOV Safety

Austin Organic Village and Safety, cleanliness and more…

Our valued customers,

As you are aware, this decade has brought on special circumstances for everyone.  The past couple of years has had very high negative impact on businesses all over the country, and the world…

At Austin Organic Village, we want you to know that we hold your safety at the top of our list of concerns.  We understand many of you find our products essential during this time of anxiety, stress and hardship.  We are GMP, which means we do things the right way….testing, clean room, and many SOP’s (standard operating procedures) designed to keep you safe.

  • Employees workstations have been re-arranged to provide at least 6 feet of space between each.
  • In addition to our normal policies of gloves, masks, and hairnets, we are currently switching out these more regularly and employees are urged to stay home if feeling even slightly “sick”.
  • We are using extra air purification systems in our packaging facility to keep the air as filtered and clean as possible.
  • Our facility is being thoroughly sanitized daily.
  • We are making sure all product is sanitized thoroughly before entering the packaging room and maintain the highest standards of cleanliness through the entire process so that you get fresh, clean and safe kratom.
  • We are currently only accepting online orders to minimize the chance of contamination; we no longer accept pick-ups from the packaging facility.
  • Returns are being quarantined for a week minimum and opened bags are thrown away.
  • We test multiple times for organic contaminants, including but not limited to E. Coli, Salmonella, Mold
  • We test for quality including mitragynine and mitragynine hydroxy 7 levels.

We have always put customers in front of profits and will continue to do so even if it costs us more.  We want you to feel comfortable knowing that we are doing our part to keep you safe during this trying time.

Also know that we are doing our part to ship orders out on time every day, 6 days a week, but usps and other carriers have had a difficult time keeping up so some packages may be delayed, but we are addressing issues immediately when they arise.

Thank you, guys, for your continued support!

Stay healthy and happy –

Kratom on!

Dustyn, Amanda, Desiree, Jill, Stephanie and Lucy

 

 

 

 

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May be habit-forming and lead to dependency. Not intended for long-term use. This product has not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Keep out of reach of children. Therefore any information on this website is presented solely as the opinions of their respective authors who in which do not claim in any way shape or form to be medical professionals providing medical advice. austinorganicvillage.com and its owners or employees cannot be held responsible for, and will not be liable for the inaccuracy or application of any information whatsoever herein provided. The US FDA Has Not Approved Kratom as a Dietary Supplement. They should also consult their physician when taking any medication. Pregnant and nursing women as well as anyone under the age of 21 should not use kratom. At this time, we are unable to ship Kratom products to Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin and in these counties – Sarasota County (Florida), San Diego (California), Union County (Mississippi), and in the following towns and cities – Alton, Edwardsville County & Jerseyville (Illinois), Oceanside (California), Ontario (Oregon), Franklin City (New Hampshire), and Parker and Monument (Colorado). We also don’t ship to the following countries: Australia, Burma, Denmark, Finland, Israel, Lithuania, Malaysia, Myanmar, Poland, Romania, South Korea, Sweden, Thailand, United Kingdom, Vietnam. All information presented here is not a substitute for or alternative to information from health care practitioners. Please consult your health care professional about potential interactions or other possible complications before using any product.